I post items from my store via mailbox all the time and it's just as reliable, but without a post office acceptance scan. Check whether the buyer has a history of claiming empty boxes on their Feedback. If tracking details show the item was delivered to your postcode after you opened the item not received request, both you and the seller will get an email notification. They f***ing charge for it, but make it impossible to claim. Thanks fo this article, I have a similar issue here. There are several posts about slow shipping from China in particular. If it doesn’t, follow the instructions here https://www.ebay.com/help/buying/returns-refunds/get-help-item-hasnt-arrived?id=4042. The seller is responsible for the item until the buyer receives it. So what should I do, please help! if he fails to send the item by a certain date then they will side in your favor. Am I responsible for “lost” items if they just won’t pick them up? if he fails to send the item by a certain date then they will side in your favor. Your requests and cases. Shipped first class to Canada with tracking number. Right!! Hi All, We seem to be recently getting an unusually high number of reports from buyers that their items are not received. Keep in mind though, the buyer has the right to open a case with eBay and request a refund as per the Money Back Guarantee. They still tell me it has not. The item is from China and shipment could be up to 40 days. Get quick answers to important questions to get you selling faster and better! What do I do? Under eBay’s Money Back Guarantee rules, sellers must take responsibility for missing items unless tracking information proves that the item was delivered correctly. Keep communicating with the buyer who received the iPhone and offer to pay for the return shipping. Resolving buying problems. Hi Gemma. Now because the seller sent me wrong item, and royal mail lost it, I ended paying £150 for nothing. So, buyer raised a claim and was refunded. Most mailing services have been affected by the pandemic. The other key takeaway is to upload the tracking information as soon as possible. I realise it’s an unprecedented time for all but hope you can help? What to do when you don't receive your item or it's not as described. They recommened that he file a police report for stolen property. Sign in to see your requests and cases. I sell a lot on eBay and feel sympathetic but it is actually our responsibility as sellers to ensure that the package arrives at the doorstep of the buyer or insure the package. Beyond asking Royal Mail to investigate further, there is, unfortunately, not much you can do. Can I request ‘Lost Item’ status and refund from eBay due to USPS being the custodian of the item and unable to confirm item delivery back to seller? A seller’s next move will depend on the most recent status shown on the item tracking information. Bought for a student at Oxford – it has never arrived according to the buyer. If that is over 30 days ago, the buyer should not be able to open a case. I provide free shipping, I research and price lower than anyone. Your request will then close automatically within 24 hours. I use InsurePost which cost me only USD 1.05 for anything worth less than USD 100. I posted it 1st class and uploaded tracking details, it is npw 3 days since item was due to be delivered and buyer asking for a full refund. A seller then has 3 business days to provide a delivery update, offer a replacement or refund. This is not the case if you drop it in the mailbox instead of walking it to the post office. If an item does not arrive within 60 days, buyers have to file … Stay up to date on important eBay policy and product updates. Then I realised my mistake looking at the tracking receipts and immediately contacted the other buyer (who was expecting a plant) to explain the situation and when I checked the tracking the item had been received and signed for so politely asked them to return the iPhone to me and I would reimburse their expenses. Hi Gemma, thanks for your reply at least, I do appreciate it as you must get these often. The tracking number shows the package was delivered however he has filed an Item Not Received claim with eBay. Hello. I understand that this does need to be returned as the item was not ‘unsolicited goods’ but an item delivered by mistake. As the seller, you are obligated only to ship to the address in the transaction details. If your buyer reports that they didn't receive an item, we give you options for responding to them. The buyer may not sell the item on eBay or elsewhere. Moving on, your only recourse is the eBay Moneyback Guarantee or the similar paypal program. I contacted the seller and they never replied. Any info would appreciated. Mostly from new buyers with scores under 20-ish. It depends if your seller has sent the item surface or airmail as surface does take about 3 weeks....ish. When I check usps tracking it keeps going from the origin usps to the destination, back to the origin, back to the destination, etc etc. You can contact eBay via almost any help page, such as this one (look for the ‘need more help’ section at the bottom). What to do when a buyer doesn't pay. What the chances that I will win, I sold an item to a buyer on eBay they have put in a request that it’s not arrive but the tracking says it’s been delivered due to the current situation with coronavirus the signature is made by the post man,the buyer is asking me to get in touch with the sorting office but the live in London and I live in Leeds, The good news is that sellers in the UK are protected in the instance of ‘item not received’ cases such as these, as long as the seller uploaded tracking. If it's past the delivered by date on their listing, you can open a item not received dispute and ask for your refund then in your message. How about selling a mobile phone on eBay , sent tracked . I would personally recommended insurance and signature required delivery when selling items in that price range. I have a feeling if you were the buyer you wouldn’t feel that way. Hi I received my purchase of Zelda breath of the wild switch but there is NO GAME INSiDE THE BOX whats going on where did you get it, as I am not happy at all my son opened it in front of me he took the wrapper off opened the box and it’s empty nothing inside at all , it’s as if someone has removed the plastic wrapper and took the game cartridge out then put the wrapper back on , this needs sorting out , my son is very upset. Regarding an item that's not been received within a few days past its estimated delivery date: You do not need to communicate with the seller. No insurance? Yup, have a similar problem. Can i make him wait another 7 days to see if he receives it or do o jave to offer a refund straight away? This is totally unfair. Tracking has not moved for 3 days now and says still have item.. i think its delayed because of covid situation. Whether delivered to the wrong address or damaged enough for the label to be unreadable, having an item go missing is disappointing for both eBay buyer and seller. 1) I'm way past 30 days and I can click the option for item not received. I really want the item but am afraid it will never come. 30 days later tracking shows ‘in transit to sender’ but still no delivery info. would like your advice. I bought a matress topper by ebay and the item was deli, red by UPS and the tracking says it was left on the hallway of my building but neither I or any neighbour received nothing. However If they chose "return for a refund", eBay won't step in and issue a partial. Report a problem with a buyer. I posted an item using first class stamp and buyer claims to not have received it. Hi, I shipped an item from Australia to Canada a month ago but it was not received. As a Seller, why should I have to refund the buyer when I paid shipping if the USPS loses the Item. For some stupid reason the package ended up in Singapore. No reply to that message this morning early but later today they sent me a message saying the plant had arrived. They buy because they consider the low price worth putting up with slow shipping. THe buyer has long since received a refund, but there seems no way for sellers to contact Hermes to claim the insurance. Liz. if you don't hear from him after 2 more days then escalate to a claim. This is an unusual situation. I told paypal that i have not received anything and that i was promissed the item would be shipped the day after payment (overnight shipping as well) and nothing. It covers purchases paid with PayPal and most other electronic payment methods. Any advice would be greatly appreciated! if you don't hear from him after 2 more days then escalate to a claim. As a seller I’ve been posting the majority of my eBay sales via Hermes usually without any issues or problems these past 6 months. If the seller does not have any kind of tracking information, the resolution is the same. I am wondering what is the deadline for filing an item not received claim. I did not buy insurance on this item and this is not a mistake I will make again. 4- During pandemic, some countries do not accept shipping and sometimes there is no shipping service allowed to specific countries. I believe I also may have been targeted as i am a seller with no feedback. Thread starter Goat; Start date May 31, 2020; G. Goat New member. If the post office can’t find them am I the seller obliged to refund the customer. That doesn’t make sense to me. https://sellercentre.ebay.co.uk/private/COVID-19#anchor25285. Buyer received the box but the only item in there was the empty drone box. The PayPal fees will not be refunded. If Royal Mail lost the package, you should be able to make a claim. However RM proof of postage receipts for parcels now have a unique reference number on them. Report an item that hasn't arrived Seems a bit unfair, do we both get compensation ? It is good practice for eBay sellers to upload an item’s tracking information as soon as possible. Why should I have to refund them. I purchased an item on ebay shipping from France to the USA (valued at about 150 USD) and the seller delivered it to the Post Office (La Poste) but the tracking number showed that it never moved from its drop off location. In this scenario, I would contact eBay. Very simple to use and gives me peace of mind. You’ll find information on whether the buyer is requesting a refund or would prefer to still receive the item. !!!!!! Tue, Jun 23, 2020 9:14am errrrrl wrote: Stuff from China can take a long ass time especially if they … Unfortunately, this is how selling works on eBay. If eBay agree the item wasn't as described, the seller refunds item cost, original postage cost and seller has to pay return postage costs for the item if they want it sent back. Due to the current situation, I’ve heard of eBay extending the case resolution date to allow more time for the item to arrive. I am so relieved to read your article. This article will explain what sellers should and should not do in the event that an item is not received by the buyer and how to reduce the occurrence of such issues in the future. Step 2: eBay contacts the seller. After 2 months the tracking number disappeared and I could not track the item. It sounds strange that you have purchased an item but can’t find the record. It’s an unusual situation. I’ve emailed him back to let him know that the item has been shipped and that I’d tried to intercept the parcel but that I’d been too late and he’s ignored my attempts to contact him. When opening a dispute, the buyer indicates whether the item was not received or whether it was received but significantly not as described. I sold a collectable book on eBay, shipped to the UK from New Zealand. Clearly a shipping company mistake. Informed eBay but no reply – what next? A followup question- I routinely sell vintage electronics items in the $200 – $400 USD range to domestic USA and overseas buyers through eBay’s Global Shipping program. after 10 days you can file an item not recieved dispute.ebay/paypal will tell him that a dispute has been filed. About 1-2%. Shipped first class to Canada with tracking number. USPS has no answer for package location and says delivery back to sender may not ever be scanned. Can she reclaim her money back still after 2 months? Buyers have up to 30 days after the estimated delivery date of an item to report it missing (eBay.com). It was sent straight away and she waited 2 months to tell me. eBay does require a signature confirmation for items worth over a certain amount of money but with the current situation, some shipping companies are approaching the signature confirmation differently at the moment. 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Dnes jsou cílem k trestání Maďarsko a Polsko, zítra může dojít na nás
„Pouze nezávislý soudní orgán může stanovit, co je vláda práva, nikoliv politická většina,“ napsal slovinský premiér Janša v úterním dopise předsedovi Evropské rady Charlesi Michelovi. Podpořil tak Polsko a Maďarsko a objevilo se tak třetí veto. Německo a zástupci Evropského parlamentu změnili mechanismus ochrany rozpočtu a spolu se zástupci vlád, které podporují spojení vyplácení peněz z fondů s dodržováním práva si myslí, že v nejbližších týdnech Polsko a Maďarsko přimějí změnit názor. Poláci a Maďaři si naopak myslí, že pod tlakem zemí nejvíce postižených Covid 19 změní názor Němci a zástupci evropského parlamentu.
Mechanismus veta je v Unii běžný. Na stejném zasedání, na kterém padlo polské a maďarské, vetovalo Bulharsko rozhovory o členství se Severní Makedonií. Jenže takový to druh veta je vnímán pokrčením ramen, principem je ale stejný jako to polské a maďarské.
Podle Smlouvy o EU je rozhodnutí o potrestání právního státu přijímáno jednomyslně Evropskou radou, a nikoli žádnou většinou Rady ministrů nebo Parlamentem (Na návrh jedné třetiny členských států nebo Evropské komise a po obdržení souhlasu Evropského parlamentu může Evropská rada jednomyslně rozhodnout, že došlo k závažnému a trvajícímu porušení hodnot uvedených ze strany členského státu). Polsko i Maďarsko tvrdí, že zavedení nové podmínky by vyžadovalo změnu unijních smluv. Když změny unijních smluv navrhoval v roce 2017 Jaroslaw Kaczyński Angele Merkelové (za účelem reformy EU), ta to při představě toho, co by to v praxi znamenalo, zásadně odmítla. Od té doby se s Jaroslawem Kaczyńskim oficiálně nesetkala. Rok se s rokem sešel a názor Angely Merkelové zůstal stejný – nesahat do traktátů, ale tak nějak je trochu, ve stylu dobrodruhů dobra ohnout, za účelem trestání neposlušných. Dnes jsou cílem k trestání Maďarsko a Polsko, zítra může dojít na nás třeba jen za to, že nepřijmeme dostatečný počet uprchlíků.
Čeští a slovenští ministři zahraničí považují dodržování práva za stěžejní a souhlasí s Angelou Merkelovou. Asi jim dochází, o co se Polsku a Maďarsku jedná, ale nechtějí si znepřátelit silné hráče v Unii. Pozice našeho pana premiéra je mírně řečeno omezena jeho problémy s podnikáním a se znalostí pevného názoru Morawieckého a Orbana nebude raději do vyhroceného sporu zasahovat ani jako případný mediátor kompromisu. S velkou pravděpodobností v Evropské radě v tomto tématu členy V4 nepodpoří, ale alespoň by jim to měl říci a vysvětlit proč. Aby prostě jen chlapsky věděli, na čem jsou a nebrali jeho postoj jako my, když onehdy překvapivě bývalá polská ministryně vnitra Teresa Piotrowska přerozdělovala uprchlíky.
Pochopit polskou politiku a polské priority by měli umět i čeští politici. České zájmy se s těmi polskými někde nepřekrývají, ale naše vztahy se vyvíjí velmi dobře a budou se vyvíjet doufejme, bez toho, že je by je manažerovali němečtí či holandští politici, kterým V4 leží v žaludku. Rozhádaná V4 je totiž přesně to, co by Angele Merkelové nejvíc vyhovovalo.
Morawiecki: Hřbitovy budou na Dušičky uzavřeny
V sobotu, neděli a v pondělí budou v Polsku uzavřeny hřbitovy – rozhodla polská vláda. Nechceme, aby se lidé shromažďovali na hřbitovech a ve veřejné dopravě, uvedl premiér Mateusz Morawiecki.
„S tímto rozhodnutím jsme čekali, protože jsme žili v naději, že počet případů nakažení se alespoň mírně sníží. Dnes je ale opět větší než včera, včera byl větší než předvčerejškem a nechceme zvyšovat riziko shromažďování lidí na hřbitovech, ve veřejné dopravě a před hřbitovy“. vysvětlil Morawiecki.
Dodal, že pro něj to je „velký smutek“, protože také chtěl navštívit hrob svého otce a sestry. Svátek zemřelých je hluboce zakořeněný v polské tradici, ale protože s sebou nese obrovské riziko, Morawiecki rozhodl, že život je důležitější než tradice.
Poslankyně opozice atakovaly předsedu PiS
Ochranná služba v Sejmu musela oddělit lavici, ve které sedí Jaroslaw Kaczyński od protestujících poslankyň.
„Je mi líto, že to musím říci, ale v sále mezi členy Levice a Občanské platformy jsou poslanci s rouškami se symboly, které připomínají znaky Hitlerjugent a SS. Chápu však, že totální opozice odkazuje na totalitní vzorce.“ řekl na začátku zasedání Sejmu místopředseda Sejmu Ryszard Terlecki.
Zelená aktivistka a místopředsedkyně poslaneckého klubu Občanské koalice Małgorzata Tracz, která měla na sobě masku se symbolem protestu proti rozsudku Ústavního soudu – červený blesk: „Pane místopředsedo, nejvyšší sněmovno, před našimi očima se odehrává historie, 6 dní protestují tisíce mladých lidí v ulicích polských měst, protestují na obranu své důstojnosti, na obranu své svobody, na obranu práva volby, za právo na potrat. Toto je válka a tuto válku prohrajete. A kdo je za tuto válku zodpovědný? Pane ministře Kaczyński, to je vaše odpovědnost.“
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ebay when to file item not received
Dnes jsou cílem k trestání Maďarsko a Polsko, zítra může dojít na nás
Morawiecki: Hřbitovy budou na Dušičky uzavřeny
Poslankyně opozice atakovaly předsedu PiS
Protesty před domem Kaczyńského, může za všechno
- Dnes jsou cílem k trestání Maďarsko a Polsko, zítra může dojít na nás 19.11.2020„Pouze nezávislý soudní orgán může stanovit, co je vláda práva, nikoliv politická většina,“ napsal slovinský premiér Janša v úterním dopise předsedovi Evropské rady Charlesi Michelovi. Podpořil tak Polsko a Maďarsko a objevilo se tak třetí veto. Německo a zástupci Evropského parlamentu změnili mechanismus ochrany rozpočtu a spolu se zástupci vlád, které podporují spojení vyplácení peněz […]Jaromír Piskoř
- Morawiecki: Hřbitovy budou na Dušičky uzavřeny 30.10.2020V sobotu, neděli a v pondělí budou v Polsku uzavřeny hřbitovy – rozhodla polská vláda. Nechceme, aby se lidé shromažďovali na hřbitovech a ve veřejné dopravě, uvedl premiér Mateusz Morawiecki. „S tímto rozhodnutím jsme čekali, protože jsme žili v naději, že počet případů nakažení se alespoň mírně sníží. Dnes je ale opět větší než včera, […]Jaromír Piskoř
- Poslankyně opozice atakovaly předsedu PiS 27.10.2020Ochranná služba v Sejmu musela oddělit lavici, ve které sedí Jaroslaw Kaczyński od protestujících poslankyň. „Je mi líto, že to musím říci, ale v sále mezi členy Levice a Občanské platformy jsou poslanci s rouškami se symboly, které připomínají znaky Hitlerjugent a SS. Chápu však, že totální opozice odkazuje na totalitní vzorce.“ řekl na začátku […]Jaromír Piskoř